Support / How it works
How It Works
Everything you need to set up, warm, feed and clean the Ember Baby Bottle System.
Before your first feed
Charge the Puck
Plug it in with the included PS5000 power adapter. Five solid white lights mean it's fully charged.
Pair the app
Download the Ember Baby app and follow the prompts. The Puck flashes blue while it's in pairing mode.
Wash the parts
Wash the cap, nipple, collar, bottle body and base before the first feed. They're dishwasher safe, top rack only.
The app is optional. You can warm with the button on the Puck.
Warming in three steps
Step 1
Fill & place
Fill the bottle with breast milk or mixed formula and set it on the Smart Warming Puck.
Step 2
Press to warm
Double-press the button on the Puck, or start a warm remotely from the Ember Baby app.
Step 3
Ready to feed
Five solid orange lights mean the bottle is at temperature.
Not ready yet? Leave the bottle on the Puck and it keeps milk warm for up to 30 minutes.⁴
On the go
Cool now, warm when you need it
Fill the bottle and slide the Insulating Thermal Dome over it. Milk stays cool for up to 4 hours at home or on the go.⁴
When it's time to feed, take off the Dome and set the bottle on the Puck. Keep a Puck in the kitchen, the nursery or the diaper bag.
Reading the Puck lights
The lights on the front of the Puck show what it's doing.
| Light | What it means |
|---|---|
| Solid white (1 to 5 lights) | Battery level. Five lights is a full charge, one is low |
| Single flashing white | Low battery, time to charge |
| Single flashing blue | Pairing mode |
| Breathing orange, left to right | Warming in progress |
| Solid orange | At body temperature and ready to feed |
| Rapid flashing red | Heating warning. Remove the bottle, check the liquid temperature, then place it back on the Puck |
| Alternating flashing magenta | Communication error between the Puck and bottle |
| Alternating flashing green | Rebooting |
| Solid green | Factory restore |
Parts of the system
Cap
Attaches securely and removes easily. Protects the nipple and helps prevent leaks.
Nipple
Premium-grade silicone with an anti-colic venting system. Comes in Levels 1 to 4, labeled on each nipple.
Collar
Holds the nipple on the bottle. Adapter collars fit Dr. Brown's™ Wide-Neck and Philips Avent™ Natural nipples.²
Bottle Body
Easy-to-read oz and ml markings. Comes off the base for cleaning. Available in 6 oz and 8 oz.
Base
Holds the bottle's temperature sensors and sits on the Puck to warm.
Smart Warming Puck
Up to two full warms per charge. Lights show battery and warming status. Non-slip base.
Insulating Thermal Dome
Stainless steel and premium-grade plastic with vacuum insulation. Slides over the bottle.
Cleaning
Storage and safe-use guidance: Safety & Care
| Part | How to clean |
|---|---|
| Cap, Nipple, Collar, Bottle Body, Base | Dishwasher safe, top rack only. Bottle Body and Collar are also sterilizer and boiling-water safe |
| Insulating Thermal Dome | Hand wash daily in warm soapy water, then air dry. Do not sterilize, refrigerate or submerge |
| Smart Warming Puck | Wipe with a damp cloth, baby wipe or alcohol wipe. Never submerge. Not dishwasher safe |
Questions
How long does it take to warm?
Under 5 minutes for a 6 oz bottle. Timing depends on the amount, thickness and starting temperature of the milk or formula, the room temperature, and the rest time between warms.¹
What temperature does it warm to?
Body temperature (~98.6°F). The bottle draws power only from the Smart Warming Puck, and that power shuts off if any of the three protection sensors trips or the liquid gets too hot.
Can I warm without the app?
Yes. With the filled bottle on the Puck, double-press the button. You won't get a notification without the app, so watch for five solid orange lights.
Can it warm thickened formula?
No. Mix formula powder fully before warming. The system isn't designed for thickened formulas, such as those with rice cereal, bean gum or corn flour.³
Get the Ember Baby Bottle System
Bottles, Puck, Dome and nipples. Everything you need in one box.
¹ Based on a 6 oz bottle of refrigerated breast milk or formula. Warm time varies with volume, starting temperature and ambient conditions.
² Nipple adapter for Dr. Brown's™ is compatible with Dr. Brown's™ Options+™ Wide-Neck nipples only. Nipple adapter for Philips Avent™ is compatible with Philips Avent™ Natural™ and Natural Response™ nipples only. Additional nipples may be added in the future once compatibility is confirmed. Ember is not affiliated with Dr. Brown's™ or Philips Avent™. Dr. Brown's™ or Philips Avent™ nipples are not included and must be provided by the customer.
³ Ensure formula powder is mixed before warming. This product is not designed to warm thickened baby formulas like rice cereal, bean gum, corn flour, or other formulas containing milk thickeners.
⁴ Duration may vary based on the individual's environment, milk/formula type, and usage. Milk and formula guidelines vary. Safe storage time for formula may be shorter. Consult with your pediatrician on safe milk/formula consumption and how to safely store milk/formula. Follow formula instructions. High temperatures and ambient conditions will decrease the length of time milk/formula can be stored using the Insulating Dome.
Full safety information: Safety & Care.